Support

Open the app, complete the short onboarding (pick your language, tell us about your dog), and you're in. Your first training module is ready immediately — no account, no sign-up, no waiting.

Absolutely. All your data — your dog's profile, training progress, preferences — is stored locally on your device and nowhere else. There's no cloud sync, no tracking, no analytics, and no way for us to access any of it. For the full details, see our Privacy Policy.

Yes, 100%. LowKey Training works entirely offline. All content — every training module, article, and breed guide — is bundled with the app. No internet connection required, ever.

Go to Settings (the gear icon) and tap Language. You can choose from Dutch, English, Spanish, French, or Russian. The app switches instantly — all content is available in every language.

Every dog learns differently, and that's completely normal. A few things to try: keep sessions short (5 minutes is often better than 15), use higher-value treats, train in a low-distraction environment, and make sure your dog isn't tired or stressed. You can also check the breed guide for your dog's breed — some breeds respond better to certain approaches. If a specific behavior is a persistent challenge, consider consulting a certified dog trainer or behaviorist.

Yes. You can re-practice any completed module at any time. Repetition is a great way to reinforce skills, and your dog will probably enjoy the familiar routine.

You earn XP from completing training modules, reading articles in the Knowledge Hub, and hitting other milestones. Maintaining a daily streak gives you an XP multiplier, so consistency pays off. There are 40 levels in total, each unlocking new trophies and celebrating your progress. It's designed to motivate, not pressure — train at your own pace.

Yes. There's a dedicated Puppy Essentials section with age-appropriate modules covering socialization, house training, bite inhibition, and foundational skills. The exercises are designed to be short, gentle, and positive — perfect for a puppy's attention span.

Exclusively positive reinforcement. All training content is based on methodology endorsed by the AVSAB (American Veterinary Society of Animal Behavior), APDT (Association of Professional Dog Trainers), and IAABC (International Association of Animal Behavior Consultants). No aversive techniques, no punishment, no dominance theory — just reward-based training that builds trust between you and your dog.

We'd love to hear from you. Drop us an email at support@lowkeytrain.com with as much detail as possible. For bugs, it helps to include what you were doing when it happened and which iPhone model you're using. For feature ideas, just tell us what you'd love to see — we read every message.